Private Policy
This Privacy Policy
governs the use of the services ("Services") provided by E2links Sdn.
Bhd. (collectively referred as 鈥淲e鈥 or 鈥淥ur鈥 or 鈥淯s鈥) whether jointly or by
itself. Such Services include, but not limited to, our mobile application
(鈥淓2links App鈥), our loyalty program and online portal such as www.E2links.com.my (鈥淧ortal鈥)
By submitting such
personal information, we will be processing the personal information provided
by you or any third parties and/or further information and data that may be
required by us from time to time.
A. COLLECTION OF INFORMATION
We collect personal
information when you:-
- use the Services, for example,
registering as a member of our loyalty program or as a user of the E2links
App,
- provide comments or submit a
problem to us,
- request information from us and
provide your name or return contact information,
- join any contests or surveys
organised by us, or
- register an account with us
either through manual registration or by connecting your social media
accounts like Facebook.
We may process
personal information such as:-
- name, identity card number,
birth date, gender, phone number, mobile number, postal address and e-mail
address,
- Information about what you buy,
where you buy, how frequently you buy, reward you earn and reward redeemed
through our program will be collected,
- information relating to our
loyalty program such as the card number, transaction number, loading
value, redemption value, balance transfer and balance inquiries and your
activities in our loyalty program,
- information generated from your
participation in our survey or interaction with us in various other ways,
such as demographic information, your comments, feedback, question or
suggestions and information about a subject that may interest you, and
- information such as your device
ID, your location and cybercafe near you and visited by you when you use
the E2links App.
Your personal details
and contact details are obligatory and if you fail to provide such information,
we may not be able to provide you with the Services. We may also process other
personal information such as:-
- Your activities through the
E2links App,
- Transactional history in order
to document a transaction you may have had with us or other users.
- Information collected through
the use of Cookies (as defined below).
Some of the
information collected by us may not be explicitly submitted by you as we also
automatically receive and record information on our server logs from your
browser, including your IP address, cookie information, the web pages you
request, your browser type and language, access times, and the referring web
site address.
If you give us
information about another person, you confirm that the other person has
appointed you to act on his/her behalf and has agreed that you can:
- give consent on his/her behalf
to the processing of his or her personal information;
- receive in his or her behalf
any data protection notices; and
- warrant that you have obtained
his/her consent for us to store his or her personal information or have
the right to allow us to process his or her personal information.
B. COOKIES AND WEB BEACONS
"Cookies"
are data files that may be downloaded to your computer when you visit the
Portal and permit the Portal to identify your browser whenever you interact
with the Portal. We use cookies to recognize repeat visits by users of the
Portal and to collect information about our users鈥 interactions with the
Portal. These cookies contain identification information that enables us to
streamline your experiences using the Portal. You may set your browser software
to reject cookies, but you may not be able to optimize the features of the
Portal. In some cases, you may not be able to access the Portal if cookies are
disabled.
We may also use small
pieces of code called "web beacons" or "clear gifs" to
collect anonymous and aggregate advertising metrics, such as counting page
views, promotion views, or advertising responses. A web beacon is an electronic
image called a single-pixel or clear GIF. Web beacons can recognize certain
types of information, such as a user's cookie number, time and date of a page
view, and description of the page where the web beacon is placed. These web
beacons may be used to deliver cookies that conform to our cookie policy.
C. USE OF PERSONAL INFORMATION
In general, other than
providing you with the Services and other services incidental or related to the
Services, we may use the information provided to us for the following
purposes:-
- process and manage the use of
the Services and/or your purchase and use of E2links service;
- respond to your inquires, post
your comments or statements on any blog or other online forum maintained
by us or take other action in response to your inquires or other website
activities;
- create personalized promotions
by combining your personal information with non-personal information about
you such as the amounts and types of purchases you make or any benefits
you receive through our programs and campaign;
- provide, maintain, protect and
improve the Services, to develop new services, and to protect ourselves
and our users;
- verify your eligibility and
deliver prizes in connection with any contests and giveaways that the
Services may have;
- enforce any Terms of Use
between us;
- research purposes including
historical and statistical purposes;
- general operation and
maintenance of the Portal including audit and its related portal(s);
- provide you with regular
communications (other than direct marketing materials) from us relating to
the Services; and
- investigation of complaints,
suspected suspicious transactions and research for service improvement.
D. HOW TO DELETE YOUR ACCOUNT & RELEATION DATA
- Application of our E2Links app is
called E2Apps, developed by E2Links Sdn Bhd.;
- User's profile picture will stored
in our server. If you wish to remove, please contact us via email: e2linksapp@gmail.com.
We will email you within 3 business days to inform we have successfully
deleted your user data;
- User data will be kept in our server for
a period. If user wish to remove, we will remove it in our server.;
DISCLOSURE OF PERSONAL INFORMATION
- We may share your personal
information with:-
- our subsidiaries and licensees
and our parent and other affiliated companies for the purpose of
developing or marketing new products, services or portals that are
developed by our related companies and informing you of such new
products, services or portals;
- service providers under
contract who help with our business operations (such as merchants,
partners, fraud investigations, bill collection, monitoring of user
behavior and the processing of payments for any products or services);
- third parties (including those
overseas) who provide data processing services; and
- any person, who is under a
duty of confidentiality to which has undertaken to keep such data
confidential, which we have engaged to fulfill our obligations to you.
- If you are a member of our
loyalty program, we may share certain personal information with the
operator of the Sound8 Sdn Bhd Loyalty Program in order for them to
administer and manage our loyalty program and also their loyalty program.
- We may disclose your personal
information if required to do so by law or if we have good faith belief
that such disclosure is necessary to protect and/or defend our rights and
interests. We may, as permitted by applicable law, disclose your personal
information to third parties in connection with an investigation of fraud,
infringement, piracy, tax avoidance and evasion or other unlawful activity
and you expressly authorize us to make such disclosures.
- If we are merged or acquired by
another entity, personal information may be transferred to such entity as
a part of the merger or acquisition.
- User's profile picture will stored in our server.
If you wish to remove, please contact us via email: e2linksapp@gmail.com.
E. GENERAL
If this privacy policy
changes in any way, it will be updated on this page. Regularly reviewing this
page ensures you are updated on the information which is collected, how it is
used and under what circumstances, if any, it is shared with other parties.
If you wish to make a
request access or request correction of the personal information or have any
inquiries or complaints in respect of the personal information, please contact
us at:
Customer Service Email E2linksapp@gmail.com
Tel: +606-7623201
Address: 309-310, 1st Floor, Jalan Tun Dr. Ismail, 70200
Seremban, Negeri Sembilan.